Legal notice
Last updated: 15 May 2026
This Legal notice provides important legal, company, website, and transaction information for V-Unique.
By accessing or using www.v-unique.co.za, placing an order, creating an account, or purchasing products from V-Unique, you acknowledge that you have read and understood this Legal notice, together with the other policies displayed on the website.
1. Website Operator
This website is operated by V-Unique (Pty) Ltd, a private company registered in South Africa.
Trading name: V-Unique
Website: www.v-unique.co.za
Email: info@v-unique.co.za
Telephone: +27 (0)82 764 5154
Telephone: +27 (0)83 252 8547
Country: South Africa
Company registration number: 2020/613058/07
Registered / legal address: 11 Shandon Way, Parkmore, Johannesburg, South Africa
For the purposes of this Legal notice, “V-Unique,” “we,” “us,” or “our” refers to V-Unique (Pty) Ltd.
2. Merchant of Record
V-Unique (Pty) Ltd is the merchant of record for transactions concluded through this website, unless otherwise stated.
V-Unique is responsible for customer-facing support relating to purchases made from V-Unique through this website, including order support, customer service, delivery queries, returns, refunds, and dispute handling, subject to our published policies and applicable law.
3. Nature of Business
V-Unique operates in the adult lifestyle, intimate wellness, lingerie, and personal-use product industry.
The website may offer products including, but not limited to:
- Adult toys and intimate wellness products
- Lingerie, hosiery, underwear, and bodywear
- Lubricants, massage oils, creams, gels, and personal care products
- Supplements, enhancement products, and consumable products
- Bondage, fetish, and intimate accessories
- Gifts, games, and lifestyle accessories
The website and products are intended for adults aged 18 years and older.
4. Age Restriction
By accessing this website or placing an order, you confirm that you are 18 years of age or older and legally permitted to view, purchase, and use the products offered on this website.
V-Unique does not knowingly sell adult products to minors. We reserve the right to refuse, cancel, or decline any order where we reasonably believe that a customer is not legally permitted to purchase the products.
5. Country of Domicile and Governing Law
This website is operated from South Africa.
This website, this Legal notice, the Terms of service, and any purchase made through the website are governed by the laws of the Republic of South Africa.
Any dispute relating to this website, a purchase from V-Unique, or the use of our services will be dealt with in accordance with South African law and by a court, tribunal, regulator, ombud, or forum with competent jurisdiction.
Nothing in this Legal notice limits any right that a customer may have under applicable South African consumer protection law.
6. Transaction Currency and Merchant Country
The merchant outlet country is South Africa.
All prices and transactions are displayed and processed in South African Rand (ZAR) unless otherwise stated.
7. Payment and Card Security
Payment may be made using the payment methods displayed at checkout.
Card and online payment transactions may be processed by authorised third-party payment providers, such as PayGate, PayPal, Mobicred, Shopify-supported payment tools, or other payment methods made available on the website from time to time.
V-Unique does not ask customers to send full card details, banking passwords, OTPs, or sensitive payment information by email, WhatsApp, social media, or other unsecured channels.
Card details are processed through the secure environment of the relevant payment provider and are not stored directly on the V-Unique website, unless this is securely handled by an authorised payment provider in accordance with its own security standards.
8. Website Platform and Third-Party Services
The V-Unique online store is powered by Shopify and may use third-party service providers to support website hosting, checkout, payment processing, order management, delivery, analytics, advertising, customer communication, security, and other website functions.
Third-party service providers may have their own terms, privacy notices, security policies, and processing practices.
V-Unique is not responsible for the content, availability, security, privacy practices, or actions of third-party websites, platforms, payment gateways, courier tracking systems, social media platforms, or external services that are not controlled by V-Unique.
9. Product Information
V-Unique takes reasonable steps to ensure that product descriptions, images, prices, stock availability, and other website information are accurate and up to date.
However, product colours, packaging, sizes, features, ingredients, specifications, and appearance may vary slightly due to supplier updates, screen settings, packaging changes, or product changes.
Customers are responsible for reading product descriptions, ingredients, materials, sizing, warnings, compatibility information, and care instructions before purchasing or using a product.
Product information on the website does not replace manufacturer instructions, product warnings, professional advice, medical advice, or responsible product use.
10. Intellectual Property
All website content, including text, product descriptions, images, graphics, icons, logos, layouts, designs, videos, branding, trade names, trademarks, and other material displayed on the website, belongs to V-Unique or is licensed to V-Unique, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or use any website content for commercial purposes without prior written permission from V-Unique or the relevant rights holder.
Where website content belongs to a third party or is licensed to V-Unique, your use of that content may also be subject to the rights and terms of the relevant third party.
11. Website Use and Security
You may use this website only for lawful purposes.
You may not:
- Use the website for unlawful, fraudulent, abusive, harmful, or misleading purposes
- Attempt to gain unauthorised access to the website, systems, data, or customer accounts
- Interfere with the security, availability, or functionality of the website
- Use bots, scraping tools, automated systems, or similar methods without written permission
- Upload, transmit, or distribute viruses, malware, harmful code, or destructive material
- Copy or use website content without permission, except where allowed by law
V-Unique may suspend, restrict, or refuse access to the website where misuse, fraud, unlawful activity, or security risks are identified.
12. Disclaimers
The website and its content are provided for general information, shopping, and customer-service purposes.
While V-Unique takes reasonable steps to keep website information accurate and current, we do not guarantee that the website will always be uninterrupted, error-free, secure, fully up to date, or available.
V-Unique is not responsible for loss or damage caused by:
- Website interruptions or technical issues
- Third-party service failures
- Courier delays or service disruptions
- Customer misuse of products
- Incorrect information supplied by customers
- Unauthorised account access where not caused by V-Unique’s gross negligence or wilful misconduct
- Use of third-party websites or services outside V-Unique’s control
Nothing in this Legal notice excludes or limits liability where such exclusion or limitation is not permitted under applicable law.
13. Privacy and Personal Information
V-Unique respects customer privacy and handles personal information in accordance with its Privacy policy.
Because V-Unique sells adult, intimate, wellness, and personal-use products, we take reasonable steps to handle customer information discreetly and confidentially, subject to what is necessary for order processing, payment, delivery, customer support, legal compliance, and website operation.
14. Related Website Policies
This Legal notice should be read together with the other written policies and legal information displayed on the V-Unique website and/or linked in the checkout footer, including:
- Return and refund policy
- Privacy policy
- Terms of service
- Shipping policy
- Contact information
- Legal notice
Where a specific policy applies to a particular issue, that policy should be read together with this Legal notice and the Terms of service.
15. Formal Notices
V-Unique’s legal address for formal notices is:
11 Shandon Way, Parkmore, Johannesburg, South Africa
General customer enquiries should be sent to:
V-Unique may update its notice details from time to time by updating this Legal notice or the Terms of service on the website.
16. Contact Details
For questions about this Legal notice, please contact us:
V-Unique (Pty) Ltd
Trading name: V-Unique
Website: www.v-unique.co.za
Email: info@v-unique.co.za
Telephone: +27 (0)82 764 5154
Telephone: +27 (0)83 252 8547